Personal Data Protection Act 2010
Privacy notice.
What we collect when you contact us, why, and how you can reach us about it.
Last updated: 16 October 2026
Who we are
This website is operated by RA Services & Construction (Reikiaira Services & Construction), A3-10-1, Mirage By The Lake, Jalan Sri Tasik Barat 1, 63000 Cyberjaya, Selangor. We are the data user (controller) for the personal data described in this notice.
What we collect
When you use the project enquiry form on our Contact page, we collect the details you type in: your name, phone number, company (optional), site location, the type of work and your message. The form does not store anything on this website. It opens WhatsApp with your details filled in, and they reach us only when you press send in WhatsApp, to our number 016-716 0777.
If you call or email us, we receive the details you choose to give us in that call or email.
Job applications
If you apply for a job through our Careers page, we collect the details and documents in the application form (such as your resume and certificates) and store them on our web server for recruitment only. How we handle that data is explained in our job applicant privacy notice (in Bahasa Melayu).
Why we use it
We use your details only to respond to your enquiry: to reply, arrange a site visit and prepare a quotation. If you become a client, we also use them to carry out and support the work you engage us for.
Who we share it with
We do not sell or rent your personal data, and we do not share it with third parties for their own marketing. Your message passes through WhatsApp (Meta), which is the channel you choose to contact us, and this website is hosted by a hosting provider in Malaysia. Both handle data under their own terms. We may disclose data where the law requires us to.
How long we keep it
If you do not become a client, we delete your enquiry details within 24 months of our last contact. Client records are kept for as long as needed for the project, warranty and our legal and accounting obligations.
Your rights
You may ask to access or correct your personal data, or withdraw your consent for us to keep using it, by emailing farid@rascgroup.com. We will reply within 21 days. Providing your details is voluntary, but without a name and phone number we cannot respond to your enquiry.
Changes
If we change this notice, we will update the date at the top of this page.
Ringkasan (Bahasa Melayu)
RA Services & Construction (Reikiaira Services & Construction) mengumpul nama, nombor telefon, syarikat, lokasi tapak dan mesej yang anda isi dalam borang pertanyaan. Butiran ini dihantar melalui WhatsApp ke 016-716 0777 dan digunakan hanya untuk menjawab pertanyaan serta menyediakan sebut harga. Kami tidak menjual atau berkongsi data anda, kecuali melalui WhatsApp (Meta) sebagai saluran komunikasi dan penyedia hos laman web di Malaysia. Data bukan pelanggan dipadam dalam tempoh 24 bulan. Untuk mendapatkan akses, membuat pembetulan atau menarik balik persetujuan, e-mel farid@rascgroup.com. Data pemohon kerja dikendalikan mengikut Notis Privasi Permohonan Kerja.